Custom Enterprise Software: Is It Always the Right Choice?

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Building a business from scratch, you know well that the right amount of uniqueness guarantees your success. Not many enterprises realize that this rule applies not only to their products but also to the development process. And this is not only the case for professional websites. There is an ongoing debate about whether the business should use ready-made or custom enterprise software. Today, I want to prove that entrepreneurs should always choose what is best for their business. In this case, it is the custom software for the enterprise.

What is custom software for the enterprise?

As the name indicates, custom software is developed as a unique product. It is tailored to best suit the company's needs. It may seem obvious that this is every company's software. However, you may be surprised that only some businesses develop software from scratch. 

The disadvantages of custom enterprise software

Businesses face some constraints, especially at the beginning of their journey. These are usually connected to funding and time. That is why some business owners want to cut corners wherever possible. They sometimes do it at the expense of their software.

Admittedly, completing a custom project may take a long time, especially when it is large. Also, if your project consists of many aspects, primarily unique, the cost of creating it will substantially hit your budget. However, the advantages of developing custom enterprise software outweigh the minor cons. 

Why should you choose custom software for the enterprise?

Except for the obvious reason, which is the uniqueness, many other factors make custom software for the enterprise the sounder choice. Let me elaborate on just a few of them below.

A solution tailored to business needs

Uniqueness is about creating something new. It is yet another significant benefit of creating a custom software product. You want to satisfy your customer like no one has done before. It is the goal of the product you create. It is, therefore, obvious the software you use will not be accustomed to building such unique solutions. Simply because you might be the only one who offers or plan to provide them. It is not something you will achieve by selecting a ready-made solution. Admittedly, many companies do it and do so successfully. However, it is not a long-term strategy for your product to thrive, scale, and be utterly successful for years. When working on custom enterprise software, a contractor focuses on your needs helping to sell your product as opposed to placing focus on universal needs that help to sell other clients' products to a broader range of users.

Flexibility and scalability 

When you create custom software for the enterprise, you can plan every feature from start to finish. You can add more features or resign from implementing some of them. You can review your needs and adjust every aspect of your software. You are the one who controls how the product is built and what it will become. This flexibility also helps to scale your business. After all, you want to grow, expand, and make your business powerful. With custom software development, it is not only a possibility but becomes a reality.

Security of your data

According to recent research, by the end of 2023, cybercrime will be the world's third largest 'economy' (if it were measured as a country- https://cybersecurityventures.com/cybercrime-to-cost-the-world-8-trillion-annually-in-2023/). Security breaches happen daily, and the targets are usually not individuals but enterprises. In light of the above, your business's data security is of utmost importance. You may be surprised that ready-made solutions are more vulnerable to cyber-attacks. Cybersecurity is something that most companies will overlook, not pay attention to, or assume that it comes as a part of the software they purchase. Whether it does is an entirely different story. Having your team that handles the software security is a wiser decision than relying on a third party.  

Individual technical support

When you contact a third-party software development company with a problem or question regarding the product, what comes to mind? In most cases, there will be a long wait for the replay, not to mention the resolution of the problem. In such instances, you depend on the other company and are out of control regarding time management. Imagine how many customers it affects. The longer the downtime, the bigger the dissatisfaction - yours and your customers.

Furthermore, do all third parties have a support service? Many mostly rely on guides and FAQs when dealing with customer queries. On the other hand, you have your team of developers who can swiftly handle all queries and resolve issues.

Cost-effective solution

Having mentioned already that ready-made software is cheaper, claiming that custom enterprise software may be cost-effective almost seems contradictory. However, in many cases, it is. Especially in cases where you want to make your project unique or personalize it. What seemed like a good subscription deal usually works well for standard functionality. However, introducing customization is more expensive than building the whole software from scratch. And what if you decide to switch to a custom solution because some functionalities are unobtainable with your third-party provider? You might be surprised that these are not cheap or quick processes. Building software from scratch requires you to pay more upfront. But considering the bigger picture, such an option saves you money, effort, and time.

Client satisfaction

Because the whole purpose of any software you have is to run your business effectively, we must consider the business side of your efforts. Therefore, if you create products for your clients using personalized software, your clients will see and feel the difference. Everyone likes to feel special, and making your clients feel in such a way establishes a solid and long-lasting relationship. By adjusting your products to your clients' preferences and doing it fast, you will gain their never-ending support. And the clients' support is what makes your business successful.  

Ease of creating custom software for the enterprise with Sailing Byte

Sailing Byte does not only create professional websites. We can help you create your product without relying on any ready-made solutions. Moreover, this solution will be yours to keep. It will not only have the above advantages but also be effortless. We will prepare the plan of action that will lead to the release of a minimum viable product. Then, we will develop the product gradually to achieve the desired custom enterprise software fully tailored to your business needs. According to Grand View Research, the global custom software development market is expected to expand by 22.3% from 2022 to 2030. Be part of that trend now and get your perfect custom enterprise software from expert developers. Book a call today to discuss the details of our cooperation.


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Łukasz Pawłowski

CEO of Sailing Byte

I am running Sailing Byte - a Software House that focuses on Laravel and React, but doesn't constrain to it; we have also done projects using C#, Unity, Flutter, SwiftUI and other. My role is to organize and deliver software using Agile methods - by providing experience and technical knowledge and proper set of tools to cooperate with our clients.

During our journey I have met all kind of great people, who also took part in our success - both our clients and business partners who are part of our success and who also helped us to elevate Sailing Byte as polish software house, that is providing quality development not only in eastern Europe, but also UK and USA.

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